Shipping policy
At Minimotiv, we are committed to delivering your RC cars and hobby products safely and on time.
1. Order Processing Time
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Orders are processed within 1–2 business days
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Orders are not processed on Sundays or public holidays
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You will receive a confirmation email/message after placing your order
2. Shipping Time
Estimated delivery time:
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Metro Cities: 3–5 business days
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Other Locations: 5–8 business days
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Remote Areas: 7–10 business days
⚠️ Delivery times may vary due to courier delays or unforeseen circumstances.
3. Shipping Charges
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Free Shipping on prepaid orders (if applicable)
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Cash on Delivery (COD) may include additional charges
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Shipping charges (if any) will be shown at checkout
4. Order Tracking
Once your order is shipped:
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You will receive a tracking ID via email/SMS/WhatsApp
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You can track your order through the courier partner’s website
5. Delivery Guidelines
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Ensure your address and phone number are correct
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Someone must be available to receive the order during delivery hours
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Courier partners may or may not call before delivery
6. Delays & Issues
We are not responsible for delays caused by:
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Courier companies
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Natural events or weather conditions
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Incorrect shipping details provided by the customer
However, we will always assist you in tracking and resolving issues.
7. Damaged or Tampered Packages
If your package appears:
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Damaged
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Tampered
👉 Please do not accept the delivery
Contact us immediately:
8. Partial Deliveries
In rare cases:
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Orders may be shipped in multiple packages
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You will be informed if this happens
9. International Shipping
(Currently)
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We do not offer international shipping
(You can update this later if you expand)
10. Failed Delivery Attempts
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Courier will attempt delivery 2–3 times
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If undelivered, the order may be returned to us
Re-shipping charges may apply.
11. Contact Us
For shipping-related queries:
📧 Email: minimotiv.hobby@gmail.com
🌐 Website: https://minimotiv.com